Boise Paper Guarantees200w-white-logo

Boise Paper manufactures all of our office paper products to very rigid specifications. We also validate the performance of our papers through 3rd party testing conducted by Buyers Laboratory, Inc. (BLI), the global leader in independent product testing. Because of these specifications and tests, we are confident in offering the following performance guarantees:

99.99% Jam-Free Guarantee – Boise Paper products carrying the 99.99% Jam-Free Guarantee will perform jam-free in your high-speed digital equipment at least 99.99% of the time. If this paper causes more than one jam in 10,000 sheets in your high–speed digital equipment, Boise Paper will offer you a refund up to the total purchase price of the paper involved or replace that paper.

Laser Guarantee – Boise Paper products carrying the Laser Guarantee will perform in any laser printer, as long as the weight of the paper is within the manufacturer’s guidelines for that make/model of equipment. If this paper fails to perform, Boise Paper will offer you a refund up to the purchase price of the paper involved or replace that paper.

Inkjet Guarantee – Boise Paper products carrying the Inkjet Guarantee are manufactured utilizing ColorLok technology®, and are performance tested through the ColorLok certification process. Our inkjet products carrying the inkjet guarantee will perform in any inkjet printer, as long as the weight of the paper being processed is within the manufacturer’s guidelines for that make/model of equipment. If this paper fails to perform, Boise Paper will offer you a refund up to the purchase price of the paper involved or replace that paper.

All guarantees are based on the user following the equipment manufacturer’s paper guidelines.

For inquiries about any of these guarantees, see the Boise Paper Product Guide .  For any additional questions please call 877-366-3161.