Most Office Paper Buyers Lose Time to Paper Jams – and They Don’t Know What Causes Them

November 23, 2020

Do you know what causes paper jams? If not, you’re not alone. According to a recent survey by Boise Paper, more than 50% of office paper buyers believe that equipment malfunctions most often cause paper jams. In fact, low-quality paper is often to blame – a fact known by only 26% of buyers in the survey.

No matter the cause, paper jams cost professionals time, money and productivity. According to the survey, more than three-quarters of office paper buyers (77%) report losing 1-3 hours per week on paper jams, which adds up to more than 50 hours per year. For most, that time devoted to fixing the printer is productivity that businesses can’t get back. Office paper buyers in companies with more than 250 employees are more likely to attribute workday frustration to paper jams (40%), compared to those working with fewer employees.

To avoid paper jams, select a paper with a 99.99% Jam-Free® Performance Guarantee – like the one found on Boise POLARIS, X-9 and ASPEN.

Follow along on Boise Paper’s Facebook, Twitter and LinkedIn channels to learn more insights from this survey.

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Top selling claim measured by NPD Group, a global leader in market research and customer insight; Total Boise Paper brand revenue from January 2014 – November 2017