What’s Causing My Paper Jams?

In any office environment, one common frustration is dealing with paper jams, which cost valuable time and resources and can disrupt workflow. This may seem like an inevitable part of office life, but paper jams can be avoided or minimized by understanding what causes them. Here are a few factors that contribute to these issues:

Improper Paper Type or Quality. The paper you choose plays a significant role in preventing jams. Each printer or copier has specific requirements for the weight, size, and type of paper it can handle. Paper that is too thick, too thin, or of poor quality is more likely to get stuck in the machine’s rollers or feed system. To avoid jams, select a high-quality, compatible paper with a low risk of jamming, like Boise POLARIS, X-9 and ASPEN, which have a 99.99% Jam-Free® Performance Guarantee.

Moisture in Paper. Paper absorbs moisture from the air, especially if it’s stored improperly. Paper that’s too damp becomes more prone to curling and warping, leading to jams. Make sure that paper is stored in a cool, dry environment and use resealable packages to maintain paper quality until it’s used.

Misalignment in Paper Trays. Paper trays and guides should be adjusted correctly to ensure that sheets feed smoothly into the printer. Misalignment in the paper tray or the guides pressing too tightly against the paper stack can cause paper to misfeed or jam. Properly adjusting the guides to fit the stack snugly – but not too tightly – ensures the paper feeds properly.

Debris or Dirt in the Printer. Over time, dirt, dust, and paper particles can build up in printers and copiers, affecting the rollers and feed mechanisms. This debris can interfere with the smooth flow of paper, causing jams. Routine cleaning of the paper path and rollers is essential for keeping the machines functioning properly.

Overloading the Machine. It’s tempting to load a printer or copier with as many sheets of paper as possible, but overloading can lead to jams. When printing large jobs, it’s best to divide the stack into smaller amounts, ensuring the machine can handle each batch without strain. Additionally, allowing the printer to finish its task fully before removing pages can also reduce the risk of jams.

While paper jams are frustrating, they can often be avoided with proper paper selection, handling, and regular maintenance of the office printer. By using high-quality paper that’s suited for your machine and following simple preventative measures, offices can save time, reduce frustration, and improve efficiency across the board.